Frequently Asked Questions

This Agreement was last modified on 15th July 2019

Shipping Information

What Shipping Methods Are Available?

Shipping. There are two ways to ship items to customers in the Unic zone  marketplace. These are known as shipping zone and Flat rate By Seller. Seller can choose to ship the items by one or both of these methods, and there are several reasons to choose between Flat rate  or free shipping.

Where does my order ship from?

Unic zone is a global platform, connecting customers with stores from across the world. Your order could ship from a variety of locations depending on the store’s location.

How do I change my shipping address?

Before placing your order on Uniczone.com, you can change the shipping address directly in your shopping cart.
If your order was placed within the first 8 hours, you can go to your Order History and click “Change Shipping Address”.
Once your order has shipped, it’s no longer possible to change the address. We recommend contacting your local post office with your tracking numbers to see if they can reroute your order to another address.

How Long Will it Take To Get My Package?

How long does shipping take?

Orders typically ship within 1-2 days. Shipping times vary based on the individual store and destination.
To view estimated shipping times for your orders, please visit your Order History and choose “Where’s My Package?” for more information. You can track your package’s delivery progress at any time from this area.

How Do I Track My Order?

If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.
Click on “Where’s My Package?” to view your order’s estimated date of arrival and tracking history. Please note, depending on how the store ships your order, there may not be tracking information available.

Do I Need A Account To Place Order?

Simply no. But We encourage you to register for your free account to place your order. This are some of the  benefits by creating your free account: Speed your way through checkout,Track your orders easily,Keep a record of all your purchases

FAQ Second Version

What Shipping Methods Are Available?

Shipping. There are two ways to ship items to customers in the Unic zone  marketplace. These are known as shipping zone and Flat rate By Seller. Seller can choose to ship the items by one or both of these methods, and there are several reasons to choose between Flat rate  or free shipping.

How Long Will it Take To Get My Package?

Orders typically ship within 1-2 days. Shipping times vary based on the individual store and destination.
To view estimated shipping times for your orders, please visit your Order History and choose “Where’s My Package?” for more information. You can track your package’s delivery progress at any time from this area.

How Do I Track My Order?

If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.
Click on “Where’s My Package?” to view your order’s estimated date of arrival and tracking history. Please note, depending on how the store ships your order, there may not be tracking information available.

How Do I Place an Order?

simply add your items to the cart and proceed to check out

Who should I Contact if I Have Any Queries?

Customer Support number: 305-351-6216
Unic zone Inc., a corporation registered in Miami, Florida, U.S.A., owns uniczone.com and other online marketplaces CEO is Yvener Altidor. Unic Zone  Inc. is headquartered at 515 NE 131 st Miami, FL 33161
NOTE: Sales on the marketplaces are made by the seller or merchant. Please review product or store pages for information about sellers.

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Do I Need an Account to Place an Order?

Simply no. But We encourage you to register for your free account to place your order. This are some of the  benefits by creating your free account: Speed your way through checkout,Track your orders easily,Keep a record of all your purchases